To help get you started with your device, please review this short tutorial video:
Tutorial Video: TrackPort GPS Tracker Getting Started
TrackPort Quick Start Guide
Click the attachment below to view or download the full manual for the TrackPort 2.0 GPS Tracker.
Our GPS devices ship out pre-activated. You can log in to our tracking platform by going to www.brickhousesecurity.com, hover over Login at the top and select GPS on the drop-down menu and use the login information that will be emailed to you. You can also log in here.
If you haven’t received your login email, please check your spam filters in your email address. You can call us at 800-654-7966 or contact us here.
If you didn't purchase your device pre-activated, please visit our Activations page here.
If your vehicle still provides power when the ignition is off, please remove the tracker if the car will be powered off for long periods of time (more than a day or two) because it may drain the battery. Please check your vehicle's owner's manual for details.
When the ignition is turned back on and the car starts to move, it will track once every 1 minute of motion.
If the unit is still not showing on the map after your test drive, unplug the device from the OBD port and wait at least 20 seconds before plugging it back in. Make sure that the tracker is securely plugged into the OBD-II port.
Observe the LED lights on the device. The green light will glow solid for about 1 minute. The blue light will then light up and blink every 3 seconds. After that, the green light will begin to blink every second.
• If the green light does not start to blink after a minute, this means that the device is having trouble establishing a GPS signal. Consider moving the vehicle to a different location without any obstructions that may be preventing it from establishing a connection (not parked indoors or near too many surrounding trees or buildings).
• If the blue light blinks rapidly every second instead of every 3 seconds, this means the device is still searching for a cellular network. If the device doesn’t connect, it may mean the area you are in does not have good cellular coverage or the unit is not yet active.
If the LED lights are behaving correctly, go for another test drive. If the unit is still not showing on the map
after your test drive, please call or email our tech support team.