Step 1. Download the SG Home App from Apple Store or Google Play to your smartphone or tablet. Press 'Sign Up' on the login screen to create a secure account. Open the SG Home Camera, connect the power supply, and power on the camera. Battery models: charge the battery pack first for approximately 10 hours for a full charge.
Step 2. After logging into the SG Home App, press '+' at the top right of the screen to add a camera to your account.
Step 3. Follow the on-screen instructions to select your 2.4 GHz wireless network and enter its password:
- Apple devices: The app chooses the network your device is connected to. If necessary, temporarily leave the app to switch networks on your device prior to returning and pressing 'Next' to enter the network password.
- Android devices: Select the preferred network from the dropdown list in the app, then press 'Next' to enter the network password. If necessary, press 'Scan' to search for available networks.
Step 4. Follow the on-screen instructions to select your camera’s network (ex. Device_KJxxxxxxxx) to set it up with your network’s credentials and create a unique camera password (Note: This is the password for the camera only, not the password for your wireless network or the app login):
- Apple devices: Create a unique camera password and press 'Settings'. Temporarily leave the App to switch networks to the camera’s network, then return to continue setup. Wait for the wi-fi icon to show in the status bar before moving forward.
- Android devices: Select the camera’s network in the dropdown list in the app, then press 'Next' to create a unique camera password. If necessary, press 'Scan' to search for available networks.
Step 5. The wi-Fi setup is complete when you see the green checkmark. Press 'Finish' to return to the SG Home Cameras list and begin viewing the real-time video.
All devices: there may be a few seconds delay while your device reconnects to your network and the App logs back into the servers to retrieve your camera list
Step 6. Sign up for your desired SG Home® Subscription Plan. www.sghomecloud.com/subscriptions
Please see below for an attached PDF file with instructions and pictures of where to locate the reset button on the camera.