BrickHouse Track View

Last Updated: May 24, 2018 03:40PM EDT
Track View is an easy to use mobile app that connects you to the BrickHouse Security GPS Platform (gps.brickhousesecurity.com) and enables its subscribers to view locations collected by their GPS tracking device. All device configuration, alerts, and geofences are configured within the online portal.
 
**Currently available for iOS and Android**
 
Screens and Features
  • Log In
  • Forgot Password
  • Settings
  • Breadcrumbs - displays location trails on a map
  • Locate Now - asks device to wake up send its location
  • Refresh - confirms last known location
  • Streetview
  • Detail Summary
  • View Geofences
  • About Us
 
Coming Soon
Alerts - create and receive alerts within Track View
Draw Geofences - create new geofences within Track View
Rapid tracking mode - enables user to shorten tracking interval for a limited period of time
 
FAQs
 
Q: What is BrickHouse Track View?
A: Track View is an easy to use mobile app that connects you to the BrickHouse Security GPS Platform (gps.brickhousesecurity.com) and enables its subscribers to view locations collected by their GPS tracking device. All device configuration, alerts, and geofences are configured within the online portal.
 
Q: What functionality is currently available in BrickHouse Track View?
A: Screens and Features
  • Log In
  • Forgot Password
  • Settings
  • Breadcrumbs - displays location trails on a map
  • Locate Now - asks device to wake up send its location
  • Refresh - confirms last known location
  • Streetview - opens image from Google Maps
  • Detail Summary - provides Lat/Lon and device specific information
  • View Geofences
  • About Us
 
Q: On what Operating Systems or Mobile Devices can I run BrickHouse Track View?
A: BrickHouse Track View is optimized for Apple iPhone 5, 6, 6+ and iPad, versions 7x and above. For Android the lowest it can use 4.1.1
 
Q: Do I need a BrickHouse Security GPS tracker and subscription to use Track View?
A: Yes, you must have a current and active EZoom GPS tracker (other models not available at this time)  and BrickHouse Security subscription service associated with gps.brickhousesecurity.com for BrickHouse Track View to work.
 
 
Q: Will you have BrickHouse Track View for BlackBerry and Window’s Mobile phones?
A: No, we do not have a version for BlackBerry or Window’s mobile. If you have these devices, you can still access your account via the mobile web browser.
 
Q: Can I view live active GPS tracking on BrickHouse Track View?
A: Yes, BrickHouse Track View is a view only app and presents the last tracked location and breadcrumb trails.
 
Q: How can I get the last tracked location?
A: Once a device is selected, BrickHouse Track View presents the last tracked location on the map.  A subscriber can tap the refresh or the locate now buttons to request a more recent tracked location.
 
Q: What if I don’t see a location on the Map?
A: Be sure that you selected a device to report. Also, confirm that your GPS Account is active and the device is charged or was reporting to the web version of the platform.  If a location was stored in the GPS Platform, it will be this “last” location that will display in Track View. You may also want to confirm that you have wireless data or WiFi turned on to enable the transfer of location data to the app.
 
 
Q: Will BrickHouse Track View allow me to see multiple devices?
A: If you have multiple devices within one account, your devices will appear in a list on the Select A Device screen. To provide a good user experience on small mobile screens, you can select any and all devices from the list and then toggle from one device to the next to view their locations on a map.
 
Q: Will BrickHouse Track View cause my battery to discharge?
A: No, since BrickHouse Track View is a viewing app and presents most recent activity, and not live tracking it does not drain the battery unless the user continually requests updates. However, as with all location-based apps, we recommend the user logs out of the app and confirms that it is not operating in the background as this can cause the battery to drain.
 





 
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