A video codec is a method of encoding and decoding video so it can be read from and stored on a computer. Many different codecs exist with varying levels of quality and space usage. Windows Media Player is the default player in most Windows pc but it doesn’t have the right codec to play the types of files that the camera creates.
How do I play the files back, my media player is giving me a "Missing Codec Error"? We suggest that you try to use VLC Media Player to play the video files back. You can easily download it for free online in only a few minutes. Sometimes Windows Media Player and Quicktime cannot read the file type that this camera records in.
All of a sudden video stopped recording onto the micro SD card. Your micro SD card may be full of memory; in order for the recording to store you will need to download the video to your PC or select the Cycle Recording option in the menu; this will overwrite any recording starting from the first file.
Please see below for full instructions in the attached copy of the Manual for this device. For support please contact the manufacturer's dedicated support team at 770-694-6921.
BrickHouse Security is the industry's premier supplier of security and surveillance
solutions. As a recognized authority in GPS tracking, hidden cameras, cell phone/PC
monitoring, video surveillance and counter surveillance, we help our customers use
technology to get the clarity they need. We proudly serve consumers, businesses of
all sizes and the law enforcement community. When you need to know, BrickHouse has